{"id":6067,"date":"2026-02-19T16:35:12","date_gmt":"2026-02-19T16:35:12","guid":{"rendered":"https:\/\/bubblehills.com\/reclami-e-resi\/"},"modified":"2026-03-11T09:40:05","modified_gmt":"2026-03-11T09:40:05","slug":"reclami-e-resi","status":"publish","type":"page","link":"https:\/\/bubblehills.com\/it\/reclami-e-resi\/","title":{"rendered":"Reclami e resi"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;zoom-out-reveal&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;left&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;160px&#8221; custom_height_tablet=&#8221;120px&#8221; custom_height_phone=&#8221;80px&#8221;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h3&#8243; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;center&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_content=&#8221;Reclami e Resi&#8221; font_size=&#8221;2.3vw&#8221; font_line_height=&#8221;160%&#8221; animation_delay=&#8221;100&#8243; font_size_tablet=&#8221;3.3vw&#8221; font_size_phone=&#8221;4.3vw&#8221;][\/split_line_heading][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;50&#8243; custom_height_tablet=&#8221;20&#8243; custom_height_phone=&#8221;20&#8243;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h6&#8243; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;left&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_content=&#8221;Diritto di recesso&#8221; font_size=&#8221;2.3vw&#8221; font_line_height=&#8221;160%&#8221; animation_delay=&#8221;100&#8243; font_size_tablet=&#8221;3.3vw&#8221; font_size_phone=&#8221;4.3vw&#8221;][\/split_line_heading][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;50&#8243; custom_height_tablet=&#8221;20&#8243; custom_height_phone=&#8221;20&#8243;][vc_column_text]\n<p data-start=\"182\" data-end=\"526\">Bubble Hills riconosce il diritto di recesso stabilito dalla legge per i Clienti Consumatori, ai sensi degli articoli 52 e seguenti del <span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Codice del Consumo italiano<\/span><\/span>, senza necessit\u00e0 di fornire alcuna motivazione.<br data-start=\"401\" data-end=\"404\" \/>Tale diritto deve essere esercitato entro <strong data-start=\"440\" data-end=\"485\">14 giorni dalla consegna dei prodotti<\/strong>, fatte salve le esclusioni elencate di seguito.<\/p>\n<p data-start=\"528\" data-end=\"760\">Il diritto di recesso pu\u00f2 essere esercitato inviando una comunicazione chiara via email a: <strong data-start=\"620\" data-end=\"644\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"622\" data-end=\"642\">info@bubblehills.com<\/a><\/strong>.<br data-start=\"645\" data-end=\"648\" \/>Bubble Hills fornir\u00e0 al Cliente tutte le <strong data-start=\"700\" data-end=\"759\">istruzioni necessarie per restituire correttamente i prodotti<\/strong>.<\/p>\n<p data-start=\"762\" data-end=\"1027\">Una volta esercitato il diritto di recesso, il contratto di vendita si intende risolto. Il Cliente deve restituire i prodotti a Bubble Hills entro <strong data-start=\"900\" data-end=\"957\">14 giorni dalla data della comunicazione di recesso<\/strong>.<br data-start=\"958\" data-end=\"961\" \/>I prodotti si considerano <strong data-start=\"985\" data-end=\"1026\">restituiti quando arrivano a Bubble Hills<\/strong>.<\/p>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;50&#8243;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h6&#8243; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;left&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_content=&#8221;Condizioni per la restituzione dei prodotti&#8221; font_size=&#8221;2.3vw&#8221; font_line_height=&#8221;160%&#8221; animation_delay=&#8221;100&#8243; font_size_tablet=&#8221;3.3vw&#8221; font_size_phone=&#8221;4.3vw&#8221;][\/split_line_heading][vc_column_text]\n<p data-start=\"1072\" data-end=\"1091\">I prodotti devono essere:<\/p>\n<ul data-start=\"1093\" data-end=\"1190\">\n<li data-start=\"1093\" data-end=\"1118\">\n<p data-start=\"1095\" data-end=\"1118\"><strong data-start=\"1095\" data-end=\"1116\">Integri e non utilizzati<\/strong><\/p>\n<\/li>\n<li data-start=\"1119\" data-end=\"1154\">\n<p data-start=\"1121\" data-end=\"1154\"><strong data-start=\"1121\" data-end=\"1152\">Nella loro confezione originale<\/strong><\/p>\n<\/li>\n<li data-start=\"1155\" data-end=\"1190\">\n<p data-start=\"1157\" data-end=\"1190\">Con eventuali <strong data-start=\"1161\" data-end=\"1188\">sigilli monouso integri<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1192\" data-end=\"1290\">Se queste condizioni non sono soddisfatte, il reso pu\u00f2 essere rifiutato e il recesso non avr\u00e0 effetto.<\/p>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;50&#8243;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h6&#8243; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;left&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_content=&#8221;Rimborso&#8221; font_size=&#8221;2.3vw&#8221; font_line_height=&#8221;160%&#8221; animation_delay=&#8221;100&#8243; font_size_tablet=&#8221;3.3vw&#8221; font_size_phone=&#8221;4.3vw&#8221;][\/split_line_heading][vc_column_text]\n<p data-start=\"1072\" data-end=\"1091\">Una volta ricevuti e verificati i prodotti, Bubble Hills rimborser\u00e0 al Cliente l&#8217;importo pagato utilizzando lo <strong data-start=\"1423\" data-end=\"1446\">stesso metodo di pagamento<\/strong> usato per l&#8217;acquisto, salvo diverso accordo.<br data-start=\"1494\" data-end=\"1497\" \/>Se il destinatario dei prodotti \u00e8 diverso dalla persona che ha effettuato il pagamento, il rimborso sar\u00e0 effettuato a favore di chi ha eseguito il pagamento.<br data-start=\"1618\" data-end=\"1621\" \/>In conformit\u00e0 con l&#8217;articolo 56 del Codice del Consumo, Bubble Hills pu\u00f2 trattenere il rimborso finch\u00e9 non avr\u00e0 ricevuto i prodotti o finch\u00e9 non sar\u00e0 stata fornita prova della loro restituzione.<\/p>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;50&#8243;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h6&#8243; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;left&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_content=&#8221;Prodotti danneggiati o difettosi&#8221; font_size=&#8221;2.3vw&#8221; font_line_height=&#8221;160%&#8221; animation_delay=&#8221;100&#8243; font_size_tablet=&#8221;3.3vw&#8221; font_size_phone=&#8221;4.3vw&#8221;][\/split_line_heading][vc_column_text]\n<p data-start=\"1832\" data-end=\"1963\">Se i prodotti arrivano danneggiati o difettosi, invia un&#8217;email a <strong data-start=\"1894\" data-end=\"1918\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1896\" data-end=\"1916\">info@bubblehills.com<\/a><\/strong> entro <strong data-start=\"1926\" data-end=\"1949\">14 giorni dalla consegna<\/strong>, includendo:<\/p>\n<ul data-start=\"1965\" data-end=\"2072\">\n<li data-start=\"1965\" data-end=\"1978\">\n<p data-start=\"1967\" data-end=\"1978\">Nome e cognome<\/p>\n<\/li>\n<li data-start=\"1979\" data-end=\"2016\">\n<p data-start=\"1981\" data-end=\"2016\">Numero d&#8217;ordine e data di acquisto<\/p>\n<\/li>\n<li data-start=\"2017\" data-end=\"2045\">\n<p data-start=\"2019\" data-end=\"2045\">Descrizione del problema<\/p>\n<\/li>\n<li data-start=\"2046\" data-end=\"2072\">\n<p data-start=\"2048\" data-end=\"2072\">Foto dei prodotti<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2074\" data-end=\"2189\">Bubble Hills fornir\u00e0 <strong data-start=\"2100\" data-end=\"2150\">istruzioni complete per il reso o il rimborso<\/strong>, incluse le modalit\u00e0 di restituzione dei prodotti.<\/p>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;50&#8243;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h6&#8243; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;left&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_content=&#8221;Esclusioni dal diritto di recesso&#8221; font_size=&#8221;2.3vw&#8221; font_line_height=&#8221;160%&#8221; animation_delay=&#8221;100&#8243; font_size_tablet=&#8221;3.3vw&#8221; font_size_phone=&#8221;4.3vw&#8221;][\/split_line_heading][vc_column_text]\n<p data-start=\"2240\" data-end=\"2306\">Il diritto di recesso <strong data-start=\"2264\" data-end=\"2282\">non si applica<\/strong> ai prodotti che sono:<\/p>\n<ul data-start=\"2308\" data-end=\"2477\">\n<li data-start=\"2308\" data-end=\"2363\">\n<p data-start=\"2310\" data-end=\"2363\">Personalizzati o realizzati su specifiche del Cliente<\/p>\n<\/li>\n<li data-start=\"2364\" data-end=\"2400\">\n<p data-start=\"2366\" data-end=\"2400\">Sigillati e aperti dopo la consegna<\/p>\n<\/li>\n<li data-start=\"2401\" data-end=\"2443\">\n<p data-start=\"2403\" data-end=\"2443\">Danneggiati o deteriorati dopo la consegna<\/p>\n<\/li>\n<li data-start=\"2444\" data-end=\"2477\">\n<p data-start=\"2446\" data-end=\"2477\">Soggetti a rapido deterioramento<\/p>\n<\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;50&#8243;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h6&#8243; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;left&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_content=&#8221;Ulteriori informazioni&#8221; font_size=&#8221;2.3vw&#8221; font_line_height=&#8221;160%&#8221; animation_delay=&#8221;100&#8243; font_size_tablet=&#8221;3.3vw&#8221; font_size_phone=&#8221;4.3vw&#8221;][\/split_line_heading][vc_column_text]\n<p data-start=\"2240\" data-end=\"2306\">Per qualsiasi domanda riguardante resi o rimborsi, contatta il nostro servizio clienti all&#8217;indirizzo: <strong data-start=\"2589\" data-end=\"2613\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2591\" data-end=\"2611\">info@bubblehills.com<\/a><\/strong><\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; 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